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Delivery Charges

Our deliveries are handled by specialist furniture carriers and are all “two-man white-glove” deliveries

The service includes:

  • Call to book a delivery in advance
  • 3 hour time window for delivery
  • Delivery to the room of your choice
  • Unwrap and check
  • Light assembly
  • Removal of packaging if required

Standard Charges

  • 1 item – £65
  • 2 items – £90
  • 3 items – £95
  • 4+ items – please confirm with the office for the cheapest rates

Standard corner suites are classed as 2 items for delivery, other sizes may incur an additional charge.

Out of Area Charges

Out of Area Charges apply to the following post codes:

England – CT, EX, PL, TR, TQ

Wales – LL

Scotland – AB, DD, PH, FK, G80+, KY, PA20+, SA20+

  • 1 item – £95
  • 2 items – £135
  • 3 items – £140
  • 4+ items – please confirm with the office for the cheapest rates

For rates to IV/KW post codes, Scottish Highlands, Islands, Northern Ireland, and International shipping, please call the Order Line for a tailored quote. 

Please note that some chairs are ‘free delivery,’ as noted in the product description. These will be delivered by a one-man courier company and will be dropped at your door with none of the benefits of the above two-man service. If you would like to upgrade this delivery to the premium service please call us and we will provide a quote.

If you are unsure as to the delivery charge to your area, please call the office and we will be happy to advise you.

Delivery Times

Please find below our current delivery estimates:

  • Stock items: 2 weeks
  • Made to Order items: 6-8 weeks
  • Art Deco (including the Kovno): 8-10 weeks
  • Global Collection: 8-12 weeks

Note that these delivery times are to be used as a guideline. For up to date stock information and current lead times of our bespoke, made to order items, you are advised to contact the Order Line. We are always happy to help and if your order is of a particularly urgent nature we will endeavour to provide you with a quicker delivery time. 

Our made to order items are exactly that and as such there may be times where the raw materials are out of stock or unobtainable from our suppliers. In these circumstances we do ask for patience and you will be updated regularly during this time. As always, if you have any queries please do not hesitate to contact us.

Your Delivery

We use specialist furniture carriers as a matter of policy and endeavor to ensure your furniture arrives in pristine condition. All items are protected in transit to minimise possible damage occurring. However, to cover all eventualities, it is normal practice in the industry to ask customers to sign a disclaimer form before the delivery team enters a property. You also have the option of the team leaving your furniture outside your premises.

Things to be aware of when checking your new furniture:

  1. Make sure that the wrapping around the new furniture is fully sealed and please note on the Proof of Delivery (POD) note if there is any damage to the packaging.
  2. If you are removing the packaging yourself, please ensure that no damage is done to the furniture during the process. Also make sure sharp implements are handled carefully as unguarded use may damage the furniture. 
  3. Once the furniture is placed in situ make sure that you are happy with the location and with the installation of the furniture (including any light assembly that is necessary). The delivery team will not be able to come back once they have left the premises.
  4. We do not want you to feel rushed when checking your purchase. Take your time and inspect every part of your new furniture, as this is the time to note any damage. If you do notice something unusual please call the Newman & Bright office on 0800 195 0710 and we will advise you. Please make sure that any problems are noted on the delivery note, as retrospective claims for damage CANNOT be accepted.
  5. If you are uncertain about anything at all during your delivery, please call us whilst the delivery team is still on the premises.

 Please retain your POD as the guarantee begins from the date of delivery as signed for.

Need Help?

Have questions on delivery, please get in contact.