Chesterfield Tudor High-Back Armchair

How much do I pay and when?

Once you have decided to place an order, we will require a deposit of 30%, with the balance of the payment payable prior to actual shipment.  We will send you images of the completed product before it is dispatched.

How long will my order take?

• Your order will take 7-8 weeks to produce.
• Art Deco models take 8-10 weeks.
• Designer models take 8-10 weeks.
• If your order is of a particular urgent nature we will endeavour to provide you with a quicker delivery time.

How long does shipment take?

• Shipping is within 7-10 days of completion of your order.

How long does international shipment take?

• Shipments to Europe take approximately 2 weeks.
• Shipments outside Europe take from 4 to 8 weeks depending on destination.

How is my order delivered?

Our UK deliveries are handled by specialist furniture carriers and are all “two-man white-glove” deliveries.

The service includes:

• Call to book a delivery in advance
• 3 hour time window for delivery
• Delivery to the room of your choice
• Unwrap and check
• Light assembly
• Removal of packaging from premises

How much is Delivery?

Standard Charges

• 1 item in order – £75
• 2 items in order  – £100 (an increase of £25)
• 3 items  in order – £125 (an increase of £25)
• 4 items in order – £150 (an increase of £25)
• Standard corner suites are classed as 3 items for delivery - other configurations may incur an additional charge.

Out of Area charges: An additional 25% apply to the following post codes:

• England - CT, EX, PL, TR, TQ
• Wales - LL
• Scotland - AB, DD, PH, FK, G80+, KY, PA20+, SA20+

For rates to IV/KW post codes, Scottish Highlands, Islands, Northern Ireland, and International shipping, please call the Order Line for a tailored quote.

If you are unsure as to the delivery charge to your area, please call the office and we will be happy to help.

Please note that all the above charges are subsidised by us as current carrier rates for large items of furniture have become very costly.

Your Delivery

We use specialist furniture carriers as a matter of policy and endeavor to ensure your furniture arrives in pristine condition. All items are protected in transit to minimise possible damage occurring. However, to cover all eventualities, it is normal practice in the industry to ask customers to sign a disclaimer form before the delivery team enters a property. You also have the option of the team leaving your furniture outside your premises.

Things to be aware of when checking your new furniture:

1. Make sure that the wrapping around the new furniture is fully sealed and please make a note on the Proof of Delivery (POD) form if there is any damage to the packaging.
2. Whilst the packaging is being removed: Please keep an eye out that no damage is done to the furniture and that any cutting of the wrapping is done carefully.
3. Once the furniture is placed in situ make sure that you are happy with the location and with the installation of the furniture (including any light assembly that is necessary). The delivery team will not be able to come back once they have left the premises.
4. We do not want you to feel rushed when checking your new purchase. Take your time and inspect every part of your furniture, as this is the time to note any damage. If you do notice something unusual please call the Newman & Bright office on 0161 667 9560 and we will advise you if we are available. Otherwise, please make sure that any problems are noted on the delivery note, as retrospective claims for damage CANNOT be accepted.
5. If you are uncertain about anything at all during your delivery, please try calling us while the delivery team is still on the premises.

Please retain your POD as all warranties begin from the date of delivery.

Are you interested in this model? Do you have any questions? We'd love to hear from you. You can give us a call directly on 0161 667 9560 or use the form below and we will get in touch with you shortly.

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