Delivery Service Information
Our delivery service offers the following benefits:
- Call to book a delivery in advance
- 3-hour time window for delivery
- Delivery to the room of your choice
- Unwrapping and inspection
- Removal of packaging
- Light assembly (if required)
Delivery Charges
Standard Charges
| Number of Items | Delivery Charge |
|---|---|
| 1 item | £75 |
| 2 items | £100 |
| 3 items | £125 |
| 4 items | £150 |
Note:
- Standard corner suites are classed as two items for delivery.
- Other sizes may incur additional charges.
Out of Area Charges
Additional delivery fees apply to the following postcodes:
England: CT, EX, PL, TR, TQ
Wales: LL
Scotland: AB, DD, PH, FK, G80+, KY, PA20+, SA20+
For deliveries to IV/KW postcodes, Scottish Highlands, Islands, Northern Ireland, and international shipping, please contact our Order Line for a tailored quote.
| Number of Items | Out of Area Charge |
|---|---|
| 1 item | £95 |
| 2 items | £135 |
| 3 items | £140 |
| 4+ items | Contact us for the best rate |
Free Delivery Items
Some chairs qualify for free delivery, as noted in the product description. These will be shipped via a one-man courier and delivered to your doorstep only.
Want to upgrade to our premium two-man service? Call us for a quote.
Delivery Times
Please find below our current delivery estimates:
| Item Type | Estimated Delivery Time |
|---|---|
| Stock items | 2 weeks |
| Made to Order items | 6-8 weeks |
| Art Deco Collection (incl. Kovno) | 8-10 weeks |
| Global collection | 8-12 weeks |
Please note:
- These are estimated times and may vary.
- For real-time stock information or urgent deliveries, please contact us.
- For made-to-order items, delays may occur due to raw material availability. If this happens, we will keep you updated.
Your Delivery Process
We use specialist furniture carriers to ensure your items arrive in pristine condition.
Important things to check during delivery:
✔ Ensure the packaging is fully sealed and inspect for any external damage before signing.
✔ If you unwrap the item yourself, handle sharp tools carefully to avoid accidental damage.
✔ Once placed in your desired location, verify the furniture’s condition and assembly.
✔ The delivery team cannot return once they leave—check thoroughly before they depart.
✔ If you notice any issues, call us immediately on 0800 195 0710 while the delivery team is still on-site.
✔ Note any damage on the Proof of Delivery (POD), as retrospective claims for damage cannot be accepted.
✔ Keep your POD, as your warranty starts from the signed delivery date.
Need Help?
If you have any questions regarding delivery, please get in touch with us. We’re happy to assist!
Contact us: 0800 195 0710